Sales conditions

all published prices include VAT
all wines presented in our site are available in our store
your purchase will always be recorded by regular invoice, which will be inserted in the parcel
prices of the product and special offers may vary based on vintage and format, Azienda Agricola Oliviera reserves the right to change prices without previous notice
in case a price is by mistake published incorrectly, Azienda Agricola Oliviera reserves the right to dismiss the sale
Azienda Agricola Oliviera is not responsible anyhow, including in case of loss of data or non profits deriving from the use of the website www.olivera.it
Azienda Agricola Oliviera is not responsible for the contents of the websites presented through related links inside www.oliviera.it itself
Azienda Agricola Oliviera apologises for possible spelling, typing or translation mistakes in the texts and rejects any reliability for moral and material damages deriving from it
The buyer assumes title of the wines once purchased. By arranging for transportation of the wine, we are providing a service to and acting on behalf of the purchaser. We make no representation to the legal rights of anyone to ship or import any wines into any state. The buyer is solely responsible for the shipment of wine and other goods purchased and for determining the legality and the tax/duty consequences of having the wine shipped to him or her.

Damaged shipping
If your wine should not arrive in reasonable condition you should notify us as soon as possible. If you receive parcels from Azienda Agricola Oliviera visibly damaged by courier (packing broken or visibly stained by the leakage of wine) can do as follow:

Return the damaged parcel to the sender signing dispatch note “with reserve” (ADVISED)
Refuse delivery, informing us

In case broken item is out of stock, you will be contacted for possible replacement. In case you will not find in our catalogue product in replacement, Azienda Agricola Oliviera will return you sums paid for wine. The shipping cost of the restitution will be hold by Azienda Agricola Oliviera

Return Steps
In case your merchandise arrived broken kindly proceed with immediate e-mail to info@oliviera.it, declaring your breakage indicating all the data requested:

invoice number and order date
photo of your parcel
products list to substitute
your information (code IBAN) for bank transfer

As soon as we get your e-mail you will be contacted from our Customer Service, authorizing the return. Upon receipt of such communication must return goods within a further 10 days to:

Azienda Agricola Oliviera di Sandro Bandini
Strada provinciale 102, 36
53019 Castelnuovo Berardenga (SI ) - ITALIA

Merchandise exchange

Your purchase will be exchanged within 14 working days from the delivery date
The shipping and packaging cost for exchange purchase will be charged on client credit card

Refund policy
You will be refunded the value of the goods shown in the invoice. In the above amount does not include shipping cost. This is in accordance with Article.5, paragraph 6, Legislative Decree No 185,22/05/199

Payments
You can make your purchases with a credit card in safe mode through the payment gateway PAYPAL.